As you may have heard, PAETEC is now part of Windstream. This is an exciting time for us, as together we form an S&P 500 communications and technology company with a nationwide network, serving more than 450,000 businesses with more than 100,000 miles of fiber.
The Perfect Complement
PAETEC strengthens Windstream in three important ways. First, PAETEC brings tremendous enterprise-level expertise and product offerings to enhance Windstream’s already robust business division. Second, PAETEC’s culture of first-rate customer care aligns nicely with our own commitment to exceptional service. And third, PAETEC’s service area perfectly complements our own, allowing us to instantly transform into a multi-billion dollar nationwide communications and technology company with:
- A nationwide fiber network of more than 100,000 miles
- Data centers, cloud computing and managed services offered nationwide
- Customized data, voice and network solutions
Looking to the Future
The Combined Indirect Sales Channel will be taking shape over the next few weeks. At this time, it is business as usual. Please continue to funnel your PAETEC requests to your PAETEC Channel Managers. Windstream requests will continue through the Windstream team. Keep your eyes tuned to your email and our agent websites for the latest news as we define the support structure that will carry our team through 2012 and beyond.
As of December 1st, I can no longer accept PAETEC to Windstream conversion orders as these are now considered existing customers. We will be defining the product line conversion policy with our account management teams in the next few weeks, but for the moment please refer all existing Windstream and PAETEC customers looking to make changes back to their assigned account managers.
Above all, the NEW Windstream is committed to your success. Please feel free to reach out to me with any questions or concerns. I will be communicating the changes as they happen over the next few weeks.
Thank you again for your partnership and patience as we begin this unification of two telecom powerhouses! 2012 is going to be great year for us all.