CCaaS: Contact Centers of the Future
You’ve probably heard of tw telecom as they are one of the leaders in the telecom industry. But how much do you really know about them?
tw telecom works in all verticals with HealthCare being our #1. Keep in mind mid-market money maker. In that same vein, they had a great win in the Seattle market recently for a 6 node Converged Services network in the Healthcare arena. The solution not only reduced the customer spend by 20%, it also leveraged the tw telecom fiber footprint to enable the scalability & security the customer had set out to find.
tw telecom brings expanded connectivity options to next-generation cloud services.
Customer demand for TW Telecom’s carrier Ethernet services has grown exponentially as enterprise customers look for solutions to securely reach cloud service providers. tw telecom is responding to this booming demand by expanding its presence in Platform Equinix™.
tw telecom is now located in 21 Equinix International Business Exchange™ (IBX®) data centers, providing reliable, secure access for enterprise customers operating in Equinix data centers across the United States. The company plans to expand into other key Equinix data center locations to meet carrier demand for domestic and international connectivity.
tw telecom is leveraging its expanded presence in Platform Equinix and its own robust metro and national fiber infrastructure to bring customers a variety of connectivity options including tw telecom’s Intelligent Network portfolio. With services such as Enhanced Network Performance Management and Dynamic Capacity or "bandwidth-on-demand," tw telecom’s Enhanced Network Performance Management provides enterprise customers with real-time network performance management data represented graphically for each network segment through an easy-to-use portal.
With Platform Equinix, tw telecom is well-positioned to support growing demand for Ethernet services.
tw telecom’s nearly 20 year Track Record of Success Means…
-Financial Strength to Grow
-Product and Service Innovation
-Industry Leading Data & IP Services
-Metro Ethernet, IP Networks, VoIP
-Managed Quality of Service
-Broad Fiber Optic Reach
-Over 27,000 Route Miles of Fiber
-Metro Ethernet available to nearly 15,500 Buildings in 75 Markets
-Largest competitive fiber based provider (lit buildings)
-True fiber based alternative to the incumbent