Complete below for more information about
the Intelisys Top-Performing Agent Program
Name
Phone
Email
All information will be kept confidential
Intelisys Team  

 


 


Co-Founder Rick Sheldon, Co-Owner Dana Topping, and Co-Founder Rick Dellar

 

Rick and Rick co-founded Intelisys in 1994. Both had successful track records as top producers in direct and indirect carrier sales and management assignments. They built Intelisys from the ground up, understanding the unique challenges of becoming successful telecom agents.

Dana Topping joined Intelisys as an equity partner in 2006 through a merger with his company, Resource Communications. Dana's expertise was high-level design of private networks for Fortune 100 customers and designing applications for them. Dana currently focuses on building and shaping Intelisys' vision through innovative solutions in an era of convergence.

Rick, Rick, and Dana share executive management responsibilities for the overall strategic direction of the company. Together with the Intelisys Strategy Team, they are responsible for developing sales, support, and value-added applications that drive revenue growth and provide Intelisys' top-performing Sales Partners with an experience that is unmatched in the industry.
 

Senior Management

Jay Bradley

 

 

 






Jay Bradley
President
707.238.8107 Direct
 


Jay joined the Intelisys Team in October of 2002 and brings over 25 years of telecom sales, marketing and management experience to his role at Intelisys. Jay spent 10 years with MCI Telecommunications in his early career, and in the years prior to joining Intelisys held leadership positions with CLEC, reseller and collaboration start-ups. In his role as President, Jay is responsible for managing all aspects of Intelisys' business operations as well as developing and executing strategies to grow and differentiate Intelisys in the marketplace. Jay is most passionate about celebrating the successes of Intelisys' top performing Sales Partners, maintaining a fun and rewarding culture for Intelisys colleagues, and evangelizing the huge opportunity for channel partners to capture more share in the telecommunications industry.

 

 









Carol Beering
Senior Vice President,
Sales Operations

707.238.8126 Direct

Carol joined our team in June 2003. She brings over 25 years of successful telecom and management experience to Intelisys. Carol has held a variety of support positions in channel sales, service, and marketing where she has been responsible for supporting independent sales distributors and end user customers worldwide. In her role as Vice President, Sales Operations, Carol is responsible for the systems and structures that support Intelisys' Sales Partners and Supplier Partners, as well as the Order Management and Audex teams. Carol is also a member of the Intelisys Strategy Team, working on strategic planning and execution of the overall Intelisys business plan.
 

 

 

 




J.R. Cook
Senior Vice President, Business Development
707.596.5432 Direct
707.400.5757 Mobile

J.R. joined Intelisys in June 2014 after having served as Channel Chief for EarthLink Business and New Edge Networks since 2010. Prior to that J.R. was Vice President for TelePacific Communications. His new role at Intelisys is to lead strategic business development initiatives leading to new and innovative opportunities for both Sales and Supplier Partners, and strengthen the company's overall commitment to the indirect  channel as it experiences a complex and exciting transformation. One of J.R.'s immediate priorities is working to deliver connectivity solutions to the Watchtower Organization's printing facilities in the U.S. and around the world.
 

 

 




Andrew Pryfogle
Senior Vice President,
Cloud Transformation

925.271.8340 Direct
925.895.7658 Mobile


Andrew joined Intelisys through the acquisition of Cloud Services Coalition, a Master Agency and Integrator that he founded with the purpose of helping the channel address the growing demand for cloud services, such as hosted VoIP, cloud computing and cloud infrastructure. He has been in the telecommunications & IT industries for 24 years and has held senior sales leadership positions with carriers such as AT&T, MCI and WorldCom. In 2001, Andrew helped to launch GoBeam Communications, a pioneer in hosted IP telephony that was sold in 2004 to Covad Communications, where Andrew then spent three years running the channel. Andrew also serves on the advisory board for Channel Partners and is a founding member of Cloud & Technology Transformation Alliance (CTTA).

Michael Ketchum

 

 

 

 



Michael Ketchum
Vice President, Finance
707.238.8129 Direct

Michael joined the Intelisys team in September 2007. He brings over 25 years of finance experience in a variety of industries with small and medium-sized companies, as well as large international corporations. Mike spent 12 years with British Petroleum as a business analyst and internal auditor, and in recent years has been involved with several other medium-sized companies in California, including Applied Graphics, where he was CFO for eight years. In his role as Vice President, Finance, Mike is responsible for managing all aspects of financial management, accounting, and commissions for Intelisys.
 

Mike McKenney

 

 






Mike McKenney
Vice President, Supplier Sales 
916.580.1656 Direct
916.792.7052 Mobile

Mike joined our team in July 2004 as SWAT Sales Manager. He was promoted to senior Partner Sales roles twice (Director and later VP, Partner Sales, for the West Region), before being appointed VP, Supplier Sales. Before coming to Intelisys, Mike worked as Intelisys' Channel Manager with Cable & Wireless from late 2000 through 2003. During this time Mike helped Intelisys become C&W's largest Master Agency. Prior to his role in C&W's Channel Program, Mike was the first direct sales representative in the history of the company to win the Annual National Sales Contest for eight consecutive years. In his role as Vice President, Supplier Sales, Mike is responsible for creating original revenue driving programs for new and existing Supplier Partners in the Intelisys portfolio.
 

Rick Ribas

 

 

 




Rick Ribas
Vice President, Partner Sales
&
Business Development 203.568.1860 Direct
203.706.0860 Mobile

Rick joined our team in July 2010. With over 23 years of telecom experience in the channel, Rick opened one of the first Master Agencies, Online Telecom in 1987. After a successful run, which included opening six Bell Atlantic retail stores, he sold the company and in 2001 joined another master agent in the roles of EVP and COO.  Over the years, Rick also enjoyed other entrepreneurial ventures such as restaurants, real estate and children's amusements. In his role as Vice President of Partner Sales and Business Development, Rick leads a strategic business development function, facilitating the company's growth into new markets, delivering unique revenue opportunities to Intelisys sales partners, and evaluating prospective mergers and acquisitions.
 

 








Brandon Smith
Vice President, Partner Sales & Business Development -
Central Region

214.717.3655 Mobile


Brandon joined Intelisys in June 2012 as our Senior Manager, Strategic Partner Development - Central Region. Brandon has enjoyed a stellar career in telecom for over thirteen years and counting. He's made tremendous contributions to several other organizations, including Birch Telecom, Cbeyond, XO and Paetec/Windstream. In his role at Intelisys, Brandon is responsible for the continuing recruitment of the Channel's Best of the Best and helping both new and existing Intelisys Sales Partners to grow their businesses faster and smarter with all the resources he can bring to bear.

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Partner Sales

 








Chad Arnold
Director, Partner Sales - Northwest / Mountain Region
(WA, OR, ID, WY, MT, UT, CO, NM & Northern CA)
206.355.0432 Mobile

Chad Arnold joined the Intelisys team in February of 2015. Previously, Chad served as National Channel Manager for Level 3 Communications, and Sr. Channel Sales Manager for tw telecom starting in late 2009. During this time, Chad was directly responsible for supporting the Intelisys relationship, and helped grow Intelisys to one of tw telecom's largest billing Master Agencies in the country. Chad began his network sales career with Eschelon Telecom, before moving to tw telecom in 2007. Chad graduated from Western Washington University in 2004 with a B.A. in Spanish & Political Science. In his role as Director of Partner Sales - Northwest & Mountain Region for Intelisys, Chad is responsible for supporting & developing partners across the region, with a focus on the Washington, Oregon & Northern California Markets.

 








Samantha Burkhalter
Senior Manager, Strategic Partner Development - Southwest Region
(CA, NV, HI)
949.933.7744 Mobile

Samantha brings over thirteen years of Direct Sales, Sales Management and Channel experience in Telecommunications, Technology & Cloud based services. Samantha enjoyed great success with several telecom companies such as ICG, Broadband Office, XO Communications, PAETEC. Most recently, launched the Channel program for RapidScale. She was introduced to the cloud space a couple of years ago in the early stages and found huge opportunity in substantially growing an agents revenue base by offering a total technology solution. Her successful career has been focused on building strong relationships, along with the technology expertise to provide consulting based solutions and superior support, to partners and customers. 'My primary goal is to help increase existing partners revenue and bring on top producers to help excel their business goals beyond their wildest dreams.

 

Justin Marano

 







Justin Marano
Director, Partner Sales -
Northeast Region

(ME, VT, NH, MA, CT, RI, NY, NJ, PA)
212.884.9935 Direct
347.539.0171 Mobile

Justin joined the Intelisys team in August 2011. He comes to us from XO, where he spent 11 years as a Channel Manager in the NY market. Seven of those years, he was the top performing Channel Manager for XO nationwide. Justin graduated from the University of Massachusetts at Amherst with a BA in Exercise Science. He began his telecom career right out of college with Allegiance Telecom, which was later acquired by XO. In his role as Director, Partner Sales - Northeast Region, he supports select partners throughout the northeast with a focus on the metro NY & NJ Markets.

Mark Phaneuf

 







Mark Phaneuf
Senior Manager, Strategic Partner Development -
New England Region

(CT, VT, RI, MA, ME, NH)
617.531.1960 Direct
617.828.3046 Mobile

Mark joined the Intelisys team in December of 2014 and comes with over 20 years of telecom and channel experience. Mark started in the industry with AT&T and also held channel positions with RCN, Teleport and most recently XO Communications. Mark lives in the Boston, MA area and supports our New England partners. He graduated from the University of Vermont with a BS in Economics.

 







Bob Farbak
Senior Manager, Strategic Partner Development - Midwest Region
(IL, IN, IA, MI, MN, NE, ND, OH, SD, WI)
708.675.4347 Direct
708.363.6036 Mobile

Bob joined Intelisys in February 2014. He has been in the telecommunications industry for over 10 years and brings vast experience managing direct and indirect sales channels. Bob's track record working with channel partners includes supporting their business development efforts and helping them grow their revenue opportunities. In his new role, Bob will be recruiting Sale Partners into the Intelisys channel ecosystem and playing an integral part in their development, training and business expansion.

 







Anne Brogan
Senior Manager, Strategic
Partner Development -
Mid-Atlantic Region

(DC, DE, MD, NC, SC, VA, WV)
843.405.1212 Direct
843.384.1052 Mobile

Anne Brogan joined Intelisys in August 2014 bringing 16 years of telecom channel experience including serving as a National Channel Manager for Windstream, and also management roles for Nitel, American Telesis and Hargray Communications. In her position as Senior Manager of Strategic Partner Development for the mid- Atlantic Region, Anne provides comprehensive recruitment, support and management for Intelisys' growing community of Sales Partners in her designated territory. She is based in South Carolina.
 

 







Karla Roarty
Director of Partner Sales -
Southeast Region

(KY, TN, MS, AL, GA, FL)
407.641.4426 Direct
407.491.7209 Mobile

Karla joined the Intelisys team in January of 2009. Karla came to Intelisys after more than 10 years as a top performing Channel Manager at Qwest Communications now CenturyLink Alliance. While at Qwest/CenturyLink, Karla excelled in growing her partners' base and helping the agents find successful vertical markets. Karla was also responsible for managing the Intelisys partners in Florida during her tenure at Qwest/CenturyLink. Karla has a bachelors degree in communications from Bowling Green State University in Ohio. Karla's primary functions in her role are assisting existing agents grow their base as well as finding new top producing agents who will excel to greater levels of excellence with the help and support of the Intelisys team.
 

 







Eddie Acosta
Senior Manager, Strategic
Partner Development -
South Central Region

(AR, KS, LA, MO, MS, OK, TX)
214.506.7250 Direct
469.879.0267 Mobile

Eddie celebrates 17 years of telecom experience, including several years supporting various indirect channels. Eddie has been voted Top Channel Manager of the Year multiple times by Channel Partners Magazine, as well as a number of suppliers. He has worked on the Indirect side for Zayo (fka AboveNet), XO and most recently Windstream on the wholesale side selling to some of the largest carriers in the U.S. Eddie resides in Dallas with his wife, Ashley and has two children: Christian, 11, and Hudson, 6. When he isn't in Dallas, he is in Austin on the lake. Eddie enjoys being outdoors - fishing, mountain biking and golfing. He is also a huge Cowboys, Texas Longhorns and Texas Rangers fan!

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Cloud Services and Complex Bids

 

 






Bob Faber
Cloud Integration Specialist -
West & South Central Regions

805.617.3910 Direct
805.431.3249 Mobile

Bob joined Intelisys through the acquisition of Cloud Services Coalition in 2012. He brings over 25 successful years in voice and data communications, with expertise in building great channel communities for companies like PanTerra Networks, Covad Communications and New Edge Networks. Bob was one of the original Channel Managers at GoBeam, one of the first commercial service provider deployments of Hosted VoIP. Bob combines a consultative sales approach with a tenacious personality, ensuring that both the Channel Partners he supports and the end-user customers have the Cloud Solution that best fits their needs.

 

 






Ray Nelson
Cloud Integration Specialist - East Region
609.847.3047 Direct
201.424.0506 Mobile

Ray joined Intelisys through the acquisition of Cloud Services Coalition in 2012, a Master Agency and Integrator that Andrew Pryfogle founded with the purpose of helping the channel address the growing demand for cloud services, such as hosted VoIP, cloud computing and cloud infrastructure.

Steve Robb

 

 





Steve Robb
Complex Bids Sales Manager
707.238.8144 Direct
707.694.2041 Mobile

Steve joined our team in February 2007. Steve has over 30 years of telecommunications experience with companies such as Harris, Nortel Networks, Teltronics, and Inter-Tel. Steve has held both Sales and Sales Engineering positions throughout his career, where he has provided Network Service solutions to both domestic and international carriers, as well as enterprise customers. In his position as Complex Bids Sales Manager, he provides an excellent resource as a technical sales overlay, assisting our top performers with their most valued and strategic projects.

 

 

 






Caitlin Tomelden
Cloud Services University Program Manager
707.238.8133 Direct

Caitlin joined the Intelisys team in November, 2013. She brings valuable knowledge in process development, project management, leadership, and training. In her 12 years at Autodesk, she also gained extensive experience in sales support, order management, escalation resolution, and team management. Caitlin holds multiple degrees in foreign languages and teaching. In her role as Cloud Services University Program Manager, Caitlin oversees the operations and function of the Cloud Services University program, and assist in managing issues through to resolution.

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Partner Support Services

Samantha Zuniga-Juarez

 

 





Samantha Zuniga-Juarez 
Director, Partner Support Services
707.238.8103 Direct
707.228.5754 Mobile

Samantha joined our team in March 2003. She comes to us with over three years of customer service management experience in a multi-vendor sales environment. In her role as Director of Partner Support Services, Samantha is responsible for monitoring and assuring the effectiveness of the overall support of our Sales Partners.

Sales Administration & Recruiting

 

 

 






Connie Strouse
Sales Administrative Manager
707.238.8120 Direct

Connie Strouse joined the Intelisys team in June 2011. In her role, Connie manages the Sales Administration Team who support our Sales Team in the Western, Central and Eastern Regions. Her team performs the required processes for the acquisition of new prospective Sales Partners, completes base transfers, handles addendums, processes the Advanced Commissions and Partner Investment Programs, and provides various reports. Connie also manages the coordination of all events including our Mindshares, Workshops and Partner Exchanges. Connie came to us with 15 years of experience in the automotive industry as an Executive Administrative Assistant. She has served as President of the RC Cougar Boosters, which is a non-profit for the athletics at Rancho Cotate High School in Rohnert Park.
 

 

 






Courtney Morrow
Administrative Coordinator - East
Sales Team

707.238.8113 Direct
707.206.6004 Fax

Courtney joined our team in January of 2014 as our new Sales Operations Coordinator. She is responsible for supporting our team and Sales Partners in the East Region by completing recruiting, onboardings, addendums, base transfers, some travel and miscellaneous administrative assistance. Courtney comes to us with over three years in customer service experience in both emergency medical dispatching and customer service work environments.
 

 

 






Israel Chavez
Administrative Coordinator -
West Sales Team

707.238.8139 Direct
 

 
Israel joined our team in January of 2015 as our new Administrative Coordinator. He is responsible for supporting our team and Sales Partners in the West & Central Region by completing recruiting, onboardings, addendums, base transfers, some travel and miscellaneous administrative assistance. Israel comes to us with over five years in customer service experience in addition to a Sales Support Internship with Calix, Inc. Israel resides in Santa Rosa where he enjoys playing sports & spending time with his family and girlfriend. He is a huge Lakers fan and loves trying new things!
 
 

 

 






Heather Grady
Administrative Coordinator - Southeast - Mid-Atlantic & Central Sales Team
707.238.8134 Direct
 

 
Heather joined our team in April of 2015 as our new Sales Operations Coordinator. She is responsible for supporting our team and Sales Partners in the Southeast, Southwest, Midwest and Mid-Atlantic regions by completing recruiting, onboardings, addendums, base transfers, some travel and miscellaneous administrative assistance. Heather comes to us with three years experience in hospitality and five years in customer service. She is a huge San Francisco Giants and Boston Red Sox fan and loves to read.
 
 

 

 






Shelby Nelson
Sales Administative Assistant & Event Coordinator
707.238.8100 Direct
707.206.6004 Fax

Shelby has been a part of the Intelisys Team in many roles. She rejoined our team in August as our Sales Administrative Assistant. She currently oversees the office and serves as the first point of contact to our Partner and Suppliers who visit the office and backs-up Recruiting. In January 2015 Shelby was promoted to Sales Event Coordinator. In addition to her current position she will be assisting in the planning of all Intelisys Sales Events including Mindshares and Supplier Sponsored Events. She is part of the Intelisys Green Team and loves to read.

 

Chris Weber

 

 







Chris Weber
Helpdesk Support Representative
707.238.8153 Direct

Chris joined the Intelisys team in December 2009 as a Partner Support Representative.  In August 2011 he was promoted to Partner Support Representative II. He came to Intelisys with more than four years of customer service and sales experience. He graduated from Sonoma State University with a degree in Business Administration & Finance.

Partner Support - East
 

 

 

 





Lesley Evans 
Partner Support Manager
203.651.6695 Direct

 

Lesley joined the Intelisys team in January 2015. She comes to Intelisys with an Industrial Engineering background where she has worked with customers to improve processes to increase revenue. Lesley has a Bachelor’s of Science in Industrial Engineering and an MBA in Marketing from Rensselaer Polytechnic Institute. In her role as a Partner Support Manager, Lesley assists our top performing Sales Partners as well as trains incoming colleagues and Partners on the Intelisys model and on the day to day operations of the Partner Support team.

 

 

 







Jodi Williams
Escalation & Onboarding Manager, East Region
203.721.8534 Direct

Jodi joined our team in July of 2013. She comes to Intelisys with over twenty years of customer service management and experience in telecom. Jodi also enjoyed managing a family business. In her role as Supervisor, Partner Support East, Jodi assists our top performing Sales Partners as well as trains incoming colleagues and Partners on the Intelisys model and on the day to day operations of the partner support team.

 

 







Jessica Lepri
Partner Support Representative
203.930.7043 Direct

Jessica joined the Intelisys team in February 2015. She brings to Intelisys over 8 years of customer service experience. In her role as Partner Support Representative, Jessica assists our Sales Partners and Supplier Partners by processing quotes and assisting with pre-sale and post-sale issues.

 

 







Sean McMahon
Partner Support Representative
203.278.5112 Direct

Sean joined the Intelisys team in February 2015. Sean brings to Intelisys over 15 years of contract and purchasing experience. In his role as Partner Support Coordinator, he is responsible for backup assistance, overflow with quotes, commissions, inquiries, order management, complex bids and cloud opportunities. He also provides backup for PTO and vacations.

 

 







Ray Bernaitis
Partner Support Representative
203.651.6696 Direct

Ray joined the team in January 2015 as a Partner Support Representative. He comes with seven years customer service experience and comes from high volume and call center focused work environments. Ray went to Charter Oak State College and received his Bachelor's degree in Business. Ray interfaces with Sales Partners in processing quotes and assisting with pre-sale and post-sale issues.

 

 







Emily Lisewski
Partner Support Representative
Mid – Atlantic

203.405.4269 Direct

Emily joined the Intelisys team in May 2015. She brings to Intelisys over 6 years of customer service experience. Emily graduated from Endicott College with a degree in Business and Computers. In her role as Partner Support Representative, Emily assists our Sales Partners and Supplier Partners by processing quotes and assisting with pre-sales and post-sales issues.

 

 







Wendy Seymour
Partner Support Representative
Greater New York Area

203.405.4271 Direct

Wendy joined the Intelisys team in April 2015. She brings to Intelisys over 20 years of customer service experience. In her role as Partner Support Representative, Wendy assists our Sales Partners and Supplier Partners by processing quotes and assisting with pre-sales and post-sales issues.

Partner Support - West & Central

 

 

 





Kelli McMillan
Partner Support Manager
West
 & Central
707.238.8146 Direct

 

Kelli joined the Intelisys team in March 2015 as the Partner Support Manager for the West and Central Regions. A native Texan, Kelli served as Banking Center Manager and Business Analyst for 8 years. She is a hands-on customer and community oriented professional with a strong aptitude in forming relationships, implementing innovative strategies and exceeding expectations. She is responsible for development of the Partner Support Team, Escalations and providing exceptional Partner Experience to our top performing Sales Partners!

 










Taylor Klevins
Partner Support
Representative II

707.238.8150 Direct

Taylor joined our team in September 2010. She enters Intelisys with over seven years of customer service experience. In her role as Partner Support Representative, Taylor assists our Sales Partners and Supplier Partners by processing quotes and assisting with pre-sale and post-sale issues.

 

 

 





Allie Nordby
Partner Support Coordinator
707.238.8130 Direct

Allie joined the team in November 2013. She brings in a year of customer service and retail experience and over two years of administrative experience. In her role as a Partner Support Coordinator she is responsible for back up assistance and overflow with quotes, commission inquiries, order management, complex bids, cloud opportunities and back up for PTO/Vacations.
 

 

 







Stacy Robb
Partner Support Representative
707.238.8137 Direct

Stacy joined our team in December 2013. She brings to Intelisys over 10 years of customer service experience. In her role as Partner Support Representative, Stacy assists our Sales Partners and Supplier Partners by processing quotes and assisting with pre-sale and post-sale issues.
 

 

 







Jeff Stone
Senior Partner Support
Representative          

817.585.4421 Direct

Jeff joined our team in March 2014. He brings to Intelisys over 15 years of customer service experience. In his role as Partner Support Representative, Jeff assists our Sales Partners and Supplier Partners by processing quotes and assisting with pre-sale and post-sale issues.

Commission Inquiries & Order Tracking

 

 

 





Laura Goodfellow
Supervisor, Commission Inquiries & Order Tracking
707.238.8124 Direct

Laura joined the Intelisys team in July 2014 bringing with her eleven years of Customer Service. Laura comes from a sales support team where she supported 200 outside sales partners. In her role as Commission Specialist II at Intelisys, she deals directly with our Sales Partners and Supplier Partners assisting with commission inquiry issues, as well as assisting in the resolution of these inquiries.

 










Breanne Bettencourt
Commissions Specialist I
707.238.8143 Direct

Breanne joined the team in March of 2015, brining with her 9 years of Customer Service and Management experience, focusing on office management and finance. In her role as Commission Specialist I at Intelisys, she deals directly with our Sales Partners and Supplier Partners assisting with commission inquiry issues, as well as assisting in the resolution of these inquiries. 

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Order Management
 

 








Teri Hammond
Senior Project Manager,
CenturyLink Alliance Focused

707.238.8154 Direct

Teri Hammond joined the Intelisys team in January of 2013, having previously worked at Qwest Communications, now CenturyLink, for more than 15 years. Having spent her entire telecomm career in the partner channel as support rep and later support manager, she has a lengthy history and relationship with Intelisys and its partners. She also has customer service and public relations experience in the journalism field of more than 16 years prior to joining Qwest. She is a Senior Project Manager focusing on CenturyLink Channel Alliance.
 

Debbie Kennedy

 








Debbie Kennedy
Project Manager, AT&T Specialist
209.254.3320 Direct

Debbie joined Intelisys in 2006 through a merger with Resource Communications. She brings over 10 years of telecom experience. Debbie spent seven years with SBC, now AT&T, in the sales agency program as a sales support manager. In her role as project manager for Order Fulfillment at Intelisys, she is responsible for processing all AT&T orders across the nation, as well as Bell South and several major accounts that require submission via all LEC groups. Debbie earned her BA degree in Instructional Technology from California State University, Chico.
 

 







Charlotte Simmons
Project Manager Coordinator
941.462.2410 Direct
707.792.4908 Fax

Charlotte joined Intelisys in December 2014 as the new Project Manager Coordinator for our Order Management/Cable teams. She will be responsible for back up assistance and daily overflow on all AT&T, CenturyLink Alliance, Wireless and Cable orders as well as back up for PTO/Vacations. She will manage the daily order distribution among the team, facilitation of daily scrums and assist in overall workload balance across our Cable, LEC and Wireless Suppliers. Charlotte comes to the team with 18 1/2 years of customer service and telecom experience under her belt working for Sprint, Embarq, and CenturyLink through all their mergers/acquisitions.  She is very versed in the world of telecom services, customer service and sales guys! Charlotte lives in beautiful sunny FL and enjoys watching college and NFL football. Go Dolphins! Go Gators!

Cable Program

 

 







Laurisa Landman
Supervisor, Cable Team       
707.238.8101 Direct

Laurisa joined the Intelisys team in August 2011 as a Partner Support Representative. She entered Intelisys with over 15 years customer service experience. Laurisa was promoted to Cable Supervisor in January 2015. She interfaces directly with our Sales Partners and Cable Supplier Partners managing the day to day back office operations for our internal Cable team assisting with workload balance, Cable related training, general questions and all Cable related escalations. 

 

 










Karina Escamilla
Order Fullfillment Specialist, Cable

707.238.8136 Direct

Karina Escamilla officially joined the Intelisys team in December of 2014. Karina Escamilla enters Intelisys with over 15 years of customer service experience and has quickly become an integral part of our dedicated cable program. Karina Escamilla  is ready to assist with all of your cable MSO needs, from creating and processing contracts to providing status on your orders. Karina Escamilla supports our Partners in our West region.

 










Tyler Reynolds
Order Fullfillment Specialist, Cable

707.238.8156 Direct

Tyler joined the Intelisys team in October 2012. Tyler has quickly become an integral part of our dedicated cable program. Tyler is ready to assist with all of your cable MSO needs, from creating and processing contracts to providing status on your orders. Tyler supports our Partners in the Mid Atlantic.

 

 

 






Melissa Saksa 
Order Fullfillment Specialist, Cable
203.405.4270 Direct

Melissa joined the Intelisys team in March 2015. Melissa has quickly become an integral part of our dedicated cable program. Melissa is ready to assist with all of your cable MSO needs, from creating and processing contracts to providing status on your orders. Melissa supports our Partners in the Southeast Region.

 

 

 






Morgan Barry 
Order Fullfillment Specialist, Cable
203.405.4268 Direct

Morgan joined the Intelisys team in March 2015. Morgan has quickly become an integral part of our dedicated cable program. Morgan is ready to assist with all of your cable MSO needs, from creating and processing contracts to providing status on your orders. Morgan supports our Partners in the Northeast Region.

 

 










Roseanne Crews
Order Fullfillment Specialist, Cable
707.238.8114 Direct

Roseanne Crews officially joined the Intelisys team in October of 2014. Roseanne enters Intelisys with over 8  years of Customer Service experience and has quickly become an integral part of our dedicated cable program. Roseanne is ready to assist with all of your cable MSO needs, from creating and processing contracts to providing status on your orders. Roseanne supports our Partner in our North East region.

 
 

 

 






Sandra Awa 
Order Fulfillment Specialist, Cable
707.238.8118 Direct

Sandy joined the Intelisys team in September 2014. She comes to us with over 5+ years of customer service experience.  In her role as Order Fulfillment Specialist for Cable, Sandy is responsible for processing and tracking all Time Warner Cable and Comcast orders for the Central region.

 

 

 






Virginia Moncada 
Order Fulfillment Specialist, Cable
646.553.3384 Direct

Virginia joined Intelisys in January 2015. She brings over 15 years of customer service experience with her as well as over three years of telecom experience having worked at Time Warner Cable as an installation technician. Virginia is ready to assist with all of your cable MSO needs, from creating and processing contracts to providing status on your orders. Virginia supports our Partners in our Northeast region.

 

Training

 
 
Danielle DeCosta









Danielle DeCosta
Training Manager
707.238.8110 Direct

Danielle joined our team in June 2006. She comes with over five years of customer service experience. In her role as Training Manager and Complex Bids, Danielle interfaces directly with our Sales Partners and Supplier Partners in processing large and complex quotes, assisting with pre-sale and post-sale issues, supplier escalations and all internal training for our colleagues.

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Supplier Management

 







Stacey Pompei
Vice President, Supplier Management & General Counsel
707.596.5433 Direct

Stacey joined our team in January 2015 and brings to Intelisys over 20 years of business and legal experience. As a corporate attorney, Stacey has provided legal and business consulting services to start-up and established companies in the finance, internet, software and telecommunication industries. She has worked with Intelisys and others businesses in the Channel for the past 14 years. She likes to think of herself as an attorney who thinks like a business person. Stacey has a BA from University of California, Davis and a JD from Santa Clara University, School of Law.
 

Beki Clark

 

 






Rebekah Clark
Director, Supplier Management & Programs
520.413.1117 Direct
866.575.6394 Fax

Beki joined our team in April 1998. She has a Bachelor's degree in English from Sonoma State University and an MBA with an emphasis in Marketing from the University of Phoenix. Beki started at Intelisys in what was then called our Agent Support department, she spent four years launching, developing, and supervising that team, after which she spent two years managing Agent Development, followed by eight years as a Supplier Manager. In her current position as Director of Supplier Management and Programs, she is responsible for the Supplier Management department, the relationships with our Supplier Partners and the Development and Implementation of Programs across the organization, including the Intelisys Cloud Services University.
 

 

 







Diane Frazzetta
Supplier Manager
203.712.8094 Direct


Diane joined the team in February 2014. She comes to Intelisys with experience in portfolio account management and financial analysis in the insurance industry. She has also managed her own direct sales jewelry business. Diane has a Bachelor's degree in Finance and Marketing from the State University of New at Albany, an MBA in finance from New York University and a Masters in Education from the University of Bridgeport. In her role as a Supplier Manager, Diane is responsible for managing a portion of the Supplier Partners in the portfolio and communicating valuable Supplier and Product information to Intelisys Sales Partners.

 

 

 






Georgina Martinez
Supplier Manager
408.899.5400 Direct
408.334.8711 Mobile


Georgina joined Intelisys through the acquisition of Cloud Services Coalition in 2012. Georgina has been in Telecom for 12 years and has had roles in Channel Management, Sales Operations, Sales Support Management and Account Support with Covad and New Edge, and most recently Project Management on our Cloud team. All of this experience has prepared her to excel as a Supplier Manager. In her role  as Supplier Manager, she is responsible for managing a portion of the Supplier Partners in the portfolio and communicating valuable Supplier and Product Information to Intelisys Sales Partners.

 

 

 






Nicole Kapinos
Supplier Manager
707.238.8122 Direct
707.792.4908 Fax


Nicole joined the team in January 2014. She comes to Intelisys with two years of customer service experience with a background in administrative support. In her role as a Supplier Manager, she is responsible for managing a portion of the Supplier Partners in the portfolio and communicating valuable Supplier and Product information to Intelisys Sales Partners.

 

Marketing
 

 

 







Brian Leonard
Director of Marketing
707.238.8104 Direct

Brian joined the Intelisys team in May of 2014. His marketing and business strategy experience with more than 50 IT solution providers and telecom agents provides Intelisys a resource uniquely suited for reaching and educating more telecom and IT businesses looking to grow. As Director of Marketing Brian manages Intelisys' marketing communications, brand evangelization, and lead generation efforts as well as its marketing support for Sales Partners. He also manages the company's IT and development department.
 

 

 

 





Jess Maria
Marketing Comunications Manager
707.596-5183 Direct
 

Jess joined Intelisys in 2015 as Marketing Communications Manager, with more than a decade of experience in print and digital journalism, marketing communications and PR. Her work has taken her around the globe, most notably to New Zealand, where she spent 7 years, first as Managing Editor of a boutique publishing firm specializing in B2B IT and Telco titles, and later as Editorial Manager for an international media and events company. She is a graduate of Hampshire College and the University of Denver’s Publishing Program. In her role as Marketing Communications Manager, she is responsible for marketing messaging and strategy, media relations and content generation.

 
Justin Kelley

 

 

 






Justin Kelley
Lead Software Developer
916.405.2099 Direct

Justin came to Intelisys with the Resource team when Intelisys and Resource merged in 2006. Before joining Resource in 2003, Justin was part of a company that developed and patented a new search technology. Justin brings 8 years of experience in programming and software design to the Audex development team. In his role as lead developer, he is responsible for the implementation and management of the Audex, telecom asset manager, software suite.

 

 

 

 






Alessandra Vaughn
Programmer
707.596-5169 Direct

 

Alessandra started with Intelisys in September 2014. She previously worked at TotalRewards Software in Sacramento, CA where she excelled as a programmer and project manager for seven years. Her primary focus at the company was on building reporting software, developing web applications, and managing complex customer inquiries. Alessandra also holds a B.A. in Sociology from California State University.  At Intelisys, Alessandra works with both internal and external customers to create software applications that improve efficiencies and allow both colleagues and Partners to leverage their time and resources.

 

 

 

 





Ryan Strouse
Marketing Coordinator & Creative Specialist
707.238-8116 Direct

Ryan joined the Intelisys team in July of 2014 as Commissions Accountant. In January of 2015 he joined the Marketing team as the Marketing Coordinator and Creative Specialist. He is responsible for coordinating and managing the flow of information, deliverables and advertising assets between the marketing department and internal and external customers. He is also responsible for creating basic advertisements, editorials and website content.  Ryan graduated from Cal State East Bay in 2014 with a BS in Business Management with emphasis in Corporate Management and Marketing. Ryan is an avid sports fan and enjoys spending time with his girlfriend, family and friends.
 

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Administrative Management & Operational Efficiencies

 

Elise Wolcott

 

 

 






Elise Wolcott
Executive Administrative
Manager

707.238.8128 Direct

Elise joined Intelisys in December 2004 as the Recruiting Coordinator and moved into the role of Supplier Manager in January 2008.  In January 2013, Elise transitioned to the role of Executive Administrative Manager. Elise is responsible for supporting the Senior Vice Presidents on a day to day basis, and is a key player in many of the VAR Cloud Programs.  Elise also manages the Operational Efficiencies & Projects and is the internal tool expert.  In addition, Elise will also provide backup assistance to the Supplier Management team, Marketing team and Recruiting team.
 

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Finance

Commissions

Gerry Perez

 

 

 






Gerry Perez
Commissions Manager
707.238.8106 Direct

Gerry joined the team in February 2006. He brings to the position of Commissions Manager 14 years experience at GE, working in various capacities in their New Business department. He worked for Autodesk and HP as a key builder to create relationships between customers and Autodesk and HP teams in order to stimulate new business and to develop on site help desk support. In his role as Commissions Manager, Gerry works with Intelisys Sales Partners and Suppliers on commission issues and processes monthly commission reports from our Suppliers through RPM.

Bonnie Davis

 

 

 






Bonnie Davis 
Commissions Manager
707.238.8115 Direct

Bonnie joined the Intelisys Commissions team in November 2007 as Commission Accountant. She was formerly involved in the mortgage industry and brings over 20 years of finance experience which includes a working knowledge of complex reconciliations. From 2013 to mid 2015 she worked as a Financial Analyst. In her role as Commissions Manager, Bonnie works with Intelisys Sales Partners and Suppliers on commission issues and processes monthly commission reports from our Suppliers through RPM.

Pat Adams

 

 

 






Patricia Adams 
Commissions Accountant
707.238.8149 Direct

Patricia (Pat) joined the Intelisys Commissions team in February 2011. Pat comes to us with over 30 years of customer service experience.  Her experience ranges from IT networking, set up, installation of hardware and software, repair, issue resolution and general customer service.  In her role as Commissions Accountant, Pat is responsible for processing order and commission reports.

 

 

 






David Fagundes
Commissions Accountant
707.238.8132 Direct

David (Dave) joined the Intelisys team in February 2013.  Dave comes with over 17 years of Business experience in sales and accounting.  His experience ranges from administration through customer service.  He earned a BS degree in Business Administration (Finance) from Sonoma State University.  In his role as Commissions Accountant, Dave is responsible for processing order and commission reports.
 

 

 







Israel Ramirez
Order Specialist
707.238.8112 Direct

Israel joined the Intelisys Partner Support Team in May 2006 with over 10 years of customer service and visual merchandising experience. In July 2012 he joined the Marketing Team as Marketing Communications Specialist responsible for website updates, Audex set-up and technical assistance, sales team support, and event registration and reporting. His most recent role as Order Specialist in Accounting began in May 2014. Israel is an avid Ultramarathon runner and most weekends he takes on one of the many steep trails in the North Bay area.

Lyndon Skeete

 

 

 






Lyndon Skeete
Commissions Accountant II
707.238.8119 Direct

Lyndon joined Intelisys August 2007 as Data Entry & Commissions Assistant. Lyndon has over 10 years of data administration experience. Prior to moving to California, he taught middle school Physical Science and high school Chemistry and Biology in Washington, DC. Lyndon holds two degrees in Zoology, a BS from Howard University and MS from University of Maryland.
 

 

 

 






Laurie Ziemer
Commissions Accountant
707.238.8131 Direct

Laurie joined the Intelisys team in May 2013.  Laurie earned her Bachelor of Science degree in Business Administration from Sonoma State University, graduating summa cum laude with distinction.  Her area of emphasis was Finance.  Laurie began her finance career working for Cerent Corporation, a local telecommunications start-up company, and comes to us with 12 years of experience working in Finance at Cisco Systems, Inc.  She held several different positions during her tenure at Cisco.  Her responsibilities included stock administration, prototype expense management, and management of the product bookings forecast cycle for Optical and Cable business units.  In her role as Commissions Accountant, Laurie is responsible for processing commission reports, auditing and commission inquiries.

 

 

 

 






Elijah Calhoon
Commissions Accountant I
707.596.5117 Direct

Elijah joined the Intelisys team in December of 2014 after graduating from Sonoma State University with a bachelors degree in Business Administration with an emphasis in the field of accounting. In his role as Commissions Accountant I, he helps to manage the flow of commission through Intelisys, ensuring timely and accurate payments are made to our most important asset, our sales partners. He has also helped to automate processes, and implement quality controls, across the Finance dept. with programs that he writes in the VBA programming language.










Melissa Parmley
Commissions Accountant
707.238.8145 Direct

Melissa's last role was at Electronic Stockroom where she worked as an Accounts Payable/Account Receivable Specialist for the last three years. Melissa has eleven years of customer service experience and has recently held positions with an accounting and administrative focus. She also holds an Associate's degree in Behavioral and Social Studies from Santa Rosa Junior College and was a Presidential Scholar at Sonoma State University. 

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Accounting

Jennifer McIntosh

 

 

 






Jennifer McIntosh
Finance Manager
707.238.8135 Direct

Jennifer joined our team in April 2007. She has a degree in Business Administration from Sonoma State University with a concentration in Accounting. She comes to us with over five years of experience in accounting. In her role Finance Manager, Jennifer is responsible for overseeing the day to day accounting activities.

 








Samantha Jacks
Finance Analyst
707.238.8108 Direct

Samantha joined our team in June 2006. She started as a Partner Support Representative, supporting Sales Partners and Supplier Partners in processing quotes and assisting with pre-sale and post-sale issues, which then led to a Commission Specialist role where she interfaced directly with our Sales Partners and Supplier Partners in processing commission inquiries, as well as supplier escalations. In her new role as a Financial Analyst, Samantha is responsible for auditing and analyzing monthly commission reports. She will also be essential in creating and maintaining sales and financial reporting for the Finance Department.
 

Rowena Galisanao

 

 

 






Rowena Galisanao
Accounting Clerk
707.238.8159 Direct

Rowena joined the Intelisys team as an Accounting Clerk in April 2010. She earned her BS degree in Business Administration from Sonoma State University and comes with over four years of experience in the accounting field. In her role as an Accounting Clerk, Rowena is responsible for the day to day accounting activities and provides general accounting support and reporting.
 

Human Resources

Amy Konakis

 

 

 




Amy Konakis 
Senior Manager
Human Resources

707.238.8105 Direct

Amy joined our team in January 2003. Amy comes to us with 12 years of Administrative experience with the six prior to Intelisys being in telecom. Her background includes customer support, technical support, project coordination and training, as well as sales support. In her role as Senior Human Resources Manager, Amy is responsible for the office, our network, and systems equipment maintenance. She also manages the human resources department and is responsible for facilities and systems at Intelisys.

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Natasha Royer Coons
“What I like about being in business for myself is that my livelihood is not in the hands of others. Independence means security, flexibility, and the excitement of creating my own strategies to make my business the best it can be. I consider Intelisys part of my strategy for success.”
Natasha Royer Coons,
TeraNova Consulting Group
Intelisys Sales Partner Since 2006
 
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