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Co-Founders Rick Dellar and Rick Sheldon, and
Rick and Rick co-founded Intelisys in 1994. Both had successful track records as top producers in direct and indirect carrier sales and management assignments. They built Intelisys from the ground up, understanding the unique challenges of becoming successful telecom agents. Dana Topping joined Intelisys as an equity partner in 2006 through a merger with his company, Resource Communications. Dana's expertise was high-level design of private networks for Fortune 100 customers and designing applications for them. Dana currently focuses on building and shaping Intelisys' vision through innovative solutions in an era of convergence. Rick, Rick, and Dana share executive management responsibilities for the overall strategic direction of the company. Together with the Intelisys Strategy Team, they are responsible for developing sales, support, and value-added applications that drive revenue growth and provide Intelisys’ top-performing Sales Partners with an experience that is unmatched in the industry. Senior Management
Carol joined our team in June 2003. She brings over 25 years of successful telecom and management experience to Intelisys. Carol has held a variety of support positions in channel sales, service, and marketing where she has been responsible for supporting independent sales distributors and end user customers worldwide. In her role as Vice President, Sales Operations, Carol is responsible for the systems and structures that support Intelisys’ Sales Partners and Supplier Partners, as well as the Order Management and Audex teams. Carol is also a member of the Intelisys Strategy Team, working on strategic planning and execution of the overall Intelisys business plan.
Michael joined the Intelisys team in September 2007. He brings over 25 years of finance experience in a variety of industries with small and medium-sized companies, as well as large international corporations. Mike spent 12 years with British Petroleum as a business analyst and internal auditor, and in recent years has been involved with several other medium-sized companies in California, including Applied Graphics, where he was CFO for eight years. In his role as Vice President, Finance, Mike is responsible for managing all aspects of financial management, accounting, and commissions for Intelisys.
Mike joined our team in July 2004. Before coming to Intelisys, Mike worked as Intelisys’ Channel Manager with Cable & Wireless from late 2000 through 2003. During this time Mike helped Intelisys become C&W’s largest Master Agency. Prior to his role in C&W’s Channel Program, Mike was the first direct sales representative in the history of the company to win the Annual National Sales Contest for eight consecutive years. In his role as Vice President, Partner Sales, Mike is responsible for all aspects of sales and sales management for Intelisys’ Partner Sales business unit.
Rick joined our team in July 2010. With over 23 years of telecom experience in the channel, Rick opened one of the first Master Agencies, Online Telecom in 1987. After a successful run, which included opening six Bell Atlantic retail stores, he sold the company and in 2001 joined another master agent in the roles of EVP and COO. Over the years, Rick also enjoyed other entrepreneurial ventures such as restaurants, real estate and children’s amusements. In his role as Vice President of Partner Sales and Business Development, Rick leads a strategic business development function, facilitating the company’s growth into new markets, delivering unique revenue opportunities to Intelisys sales partners, and evaluating prospective mergers and acquisitions. Partner Sales
Justin joined the Intelisys team in August 2011. He comes to us from XO, where he spent 11 years as a Channel Manager in the NY market. Seven of those years, he was the top performing Channel Manager for XO nationwide. Justin graduated from the University of Massachusetts at Amherst with a BA in Exercise Science. He began his telecom career right out of college with Allegiance Telecom, which was later acquired by XO. In his role as Senior Manager, Strategic Partner Development, he supports select partners throughout the northeast with a focus on the metro NY & NJ Markets.
Karla joined the Intelisys team in January of 2009. Karla came to Intelisys after more than 10 years as a top performing Channel Manager at Qwest Communications. While at Qwest, Karla excelled in growing her partners' base and helping the agents find successful vertical markets. Karla was also responsible for managing the Intelisys partners in Florida during her tenure at Qwest. Karla has a bachelors degree in communications from Bowling Green State University in Ohio. Karla’s primary functions in her role are assisting existing agents grow their base as well as finding new top producing agents who will excel to greater levels of excellence with the help and support of the Intelisys team.
Steve joined our team in February 2007. Steve has over 25 years of telecommunications experience with companies such as Harris, Nortel Networks, Teltronics, and most recently Inter-Tel. Steve has held both Sales and Sales Engineering positions throughout his career, where he has provided enhanced services solutions to both domestic and international carriers, as well as enterprise customers. He provides an excellent resource as a technical sales overlay, in his position as SWAT Sales Manager, assisting our top performers with their most valued accounts. Steve currently holds TIA Converged Technologies Professional (CTP) and Cisco CCNA certifications.
Sales Operations
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MaryAnn Kendall Administrative Manager, Sales Operations 707.238.8117 Direct |
MaryAnn joined Intelisys September 2007 as Executive Assistant for Telecom Services. MaryAnn possesses over 10 years experience in Administrative Services. She holds a BA degree in English and Secondary Teaching Credentials from California State Polytechnic University, Pomona. MaryAnn also is backup support for both the Partner Support Team and the Sales Department in the recruitment of new Sales Partners and the support of existing Sales Partners. Currently, MaryAnn is in the process of completing a Wine Study Certificate from Santa Rosa Jr. College. Her hobbies include kayaking, cooking, and reading.
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Connie Strouse Sales Operations Coordinator 707.238.8120 Direct |
Connie Strouse joined the Intelisys team in June 2011 as the Sales Operations Coordinator. In her role, Connie performs the required processes for the acquisition of new prospective Sales Partners, completes base transfers, handles addendums, provides various reports and is the back-up for the Executive Assistant. Connie came to us with 15 years of experience in the automotive industry as an Administrative Assistant. She has served as President of the RC Cougar Boosters, which is a non-profit for the athletics at Rancho Cotate High School in Rohnert Park.
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Samantha Zuniga-Juarez Manager, Partner Support Services 707.238.8103 Direct |
Samantha joined our team in March 2003. She comes to us with over three years of customer service management experience in a multi-vendor sales environment. In her role as Partner Support Manager, Samantha is responsible for monitoring and assuring the effectiveness of the overall support of our Sales Partners.
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Sue Collins Project Manager, Qwest Specialist 707.238.8154 Direct |
Sue joined the Intelisys team in July 2010. She comes to us with 30 years of telecommunication experience, all with Qwest (aka Pacific NW Bell & US West Communications). Working at Qwest, Sue started in residential sales and service and later moved onto facility assignment, large business sales & service and marketing. In her role as Project Manager, she works with our Sales Partners and Customers to provide operational and post sale support.
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Kim Daniels Order Fulfillment Specialist 707.238.8156 Direct |
Kim joined the Intelisys team in April 2011. She comes to us with over four years of customer service experience and is accustomed to fast paced, high pressure environments. In her role as Order Fulfillment Specialist, Kim works on all processes surrounding Comcast Pre Sales and Post Sales. She also provides daily back up support for all members of the Partner Support Services team.
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Danielle DeCosta Senior Partner Support Representative & SWAT Specialist 707.238.8110 Direct |
Danielle joined our team in June 2006. She comes with over five years of customer service experience. In her role as Senior Partner Support Representative & SWAT Specialist, Danielle interfaces directly with our Sales Partners and Supplier Partners in processing quotes, assisting with pre-sale and post-sale issues, LEC orders, as well as supplier escalations.
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Debbie Kennedy Project Manager, AT&T Specialist 209.254.3320 Direct |
Debbie joined Intelisys in 2006 through a merger with Resource Communications. She brings over 10 years of telecom experience. Debbie spent seven years with SBC, now AT&T, in the sales agency program as a sales support manager. In her role as project manager for Order Fulfillment at Intelisys, she is responsible for processing all AT&T orders across the nation, as well as Bell South and several major accounts that require submission via all LEC groups. Debbie earned her BA degree in Instructional Technology from California State University, Chico.
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Taylor Loots Partner Support Representative 707.238.8150 Direct |
Taylor joined our team in September 2010. She enters Intelisys with over seven years of customer service experience. In her role as Partner Support Representative, Taylor assists our Sales Partners and Supplier Partners by processing quotes and assisting with pre-sale and post-sale issues.
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Samantha Luporini Senior Partner Support Representative & Commission Specialist 707.238.8108 Direct |
Samantha joined our team in June 2006. She comes with over six years of customer service experience. In her role as Senior Partner Support Representative & Commission Specialist, Samantha interfaces directly with our Sales Partners and Supplier Partners in processing quotes and assisting with pre-sale and post-sale issues, as well as supplier escalations.
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Diane Maas Order Fulfillment Specialist II 707.238.8113 Direct |
Diane joined the Intelisys team in March 2006. She comes to Intelisys with over 10 years experience in IT as a software support analyst. She earned her BS degree in Computer Information Systems from Cal Poly, Pomona. In her role as Order Fulfillment Specialist II, Diane interfaces directly with our Sales Partners and our LEC Suppliers for processing orders.
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Meghan Magnasco |
Meghan joined our team in July of 2010. She comes to Intelisys with over four years of customer service management and experience. Meghan graduated from California Polytechnic State University with a degree in Recreation, Parks and Tourism Administration. In her role as Partner Support Coordinator II, Meghan assists our top performing Sales Partners as well as trains incoming colleagues on the Intelisys model and on the day to day operations of the partner support team.
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Amanda Pecyna Senior Partner Support Representative 732.576.5978 Direct |
Amanda joined our team in December. She comes to Intelisys with over five years of agent support service experience in the channel and is accustomed to fast paced, high pressure environments. In her role as Senior Partner Support Representative, Amanda interfaces directly with our Sales Partners and Supplier Partners in the Northeast in processing quotes, assisting with pre-sale and post-sale issues, LEC orders, as well as supplier escalations.
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Israel Ramirez |
Israel joined our team in May 2006. He brings over 10 years of customer service experience. In his role as Senior Partner Support Representative, Israel interfaces directly with our Sales Partners and Supplier Partners in processing quotes and assisting with pre-sale and post-sale issues, as well as supplier escalations.
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Laurisa Riel |
Laurisa joined the Intelisys team in August 2011 as a Partner Support Representative. She enters Intelisys with over 15 years customer service experience. Laurisa interfaces directly with our Sales Partners and Supplier Partners in processing quotes and assisting with pre-sale and post-sale issues, as well as supplier escalations.
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Josh joined the Intelisys team in March 2007. He brings over four years of Project Management experience, as well as exceptional customer service and support skills. In his role as Project Manager for our Mobility Solutions business unit, Josh is developing the processes that support the unit, as well as working directly with Mobility Solutions Partners and Customers to provide operational and post-sale support.
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Ed joined our team in April 2011. He is currently working towards a degree in Business and Finance at the University of Phoenix. He brings over seven years of customer service and is accustomed to fast paced, high pressure environments. In his role as Partner Support Representative, Ed provides daily backup support for all members of our team, including managing daily workloads, meeting quote SLAs and providing assistance to Partner Support Reps who are out of the office or on vacation.
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Madeline came to Intelisys with over six years of organization and administrative experience when she joined our team in September 2011. In her role as Partner Support Coordinator, Madeline assists our top performing Sales Partners as well as trains incoming colleagues on the Intelisys’ model and on the day to day operations of the partner support team. She a graduate of Sacramento State University with a degree in Geography.
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Chris joined the Intelisys team in December 2009 as a Partner Support Representative. In August 2011 he was promoted to Partner Support Representative II. He brings with him over four years of customer service and sales experience. He graduated from Sonoma State University with a degree in Business Administration & Finance.
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Krista joined our team in March 2009 as our Escalation and Retention Manager. Krista has worked in the telecom industry since 1993, most recently with ACC as a project manager. Her position was developed for our Sales Partners as an added value. She assists with escalations and putting retention programs in place with each of our Supplier Partners.
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Justin came to Intelisys with the Resource team when Intelisys and Resource merged in 2006. Before joining Resource in 2003, Justin was part of a company that developed and patented a new search technology. Justin brings eight years of experience in programming and software design to the Audex development team. In his role as lead developer, he is responsible for the implementation and management of the Audex, telecom asset manager, software suite.
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Rebecca joined our team in February 2002. She comes to us with several years of Customer Service experience. In her role as SWAT Partner Support Representative, Rebecca assists Sales Partners working on SWAT deals with quotes and custom pricing proposals, as well as with order logging and tracking orders in RPM from initial quote request through to commission payment.
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Rebekah joined our team in April 1998. Prior to Intelisys, she worked at AVIRNEX supporting the Business Development and Sales Management team. She earned her undergraduate degree from Sonoma State University, and recently completed her MBA with an emphasis in Marketing with the University of Phoenix. Rebekah started at Intelisys in what was then called our Agent Support department, after which she spent two years managing Agent Development. In her current position as Supplier Manager, she is responsible for managing our portfolio of Supplier Partners and communicating valuable Supplier and Product information to Intelisys Sales Partners.
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Elise joined Intelisys in December 2004. She earned her BA in Journalism from California State University, Chico and comes to us with a background in Public Relations and Event Management. Elise started at Intelisys as the Recruiting Coordinator, assisting potential Sales Partners through the recruitment process. Now, in her role as Supplier Manager, she is responsible for managing a portion of the Supplier Partners in the portfolio and communicating valuable Supplier and Product Information to Intelisys Sales Partners.
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Christina Dumlao |
Christina brings to Intelisys over 20 years marketing, product development, and network management experience in the telecommunications industry. Prior to joining Intelisys she directed Ulu Telecom’s marketing and sales, network design, implementation and planning. She has developed and maintained carrier products, project managed software development, managed cost reconciliation, engineering, and network planning and design in various telecommunication networks such as voice over IP, data, local, long distance, and wireless. Other titles held in her extensive career include Senior Director of Network Economics with Voila IP Communications, Product Manager with US One Communications, Senior Project Manager with Williams Communications, and Director of Circuit Provisioning and Cost with Vyvx/Wiltel companies.
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Jennie Kimmel |
Jennie Kimmel is the Marketing Communications Specialist. In her role, she focuses on advertising, all communications including editorials, website content, social media, press releases, etc. She has five years of administration, art making and customer service experience. She received her BFA in Photography from Indiana University and Herron School of Art in Indianapolis. After graduating in 2005 she worked at the Museum of Science and Industry in Chicago. In 2009, she was offered an opportunity to move to Napa to work on a photography book.
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Leslie Weitinger |
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Mia joined the Intelisys team in October 2011 and comes to Intelisys with over 4 years of customer service. In her role as Administrative Assistant, Mia supports all internal departments with special projects and administrative duties. She plays a major role in guest reception and assists with written correspondence, compiling reports, maintaining contract files, scheduling appointments and managing the efficient running of the office. In her spare time, she loves to swim and teach youth the benefits of exercise through aquatic activates.
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Gerry Perez |
Gerry joined the team in February 2006. He brings to the position of Commissions Manager 14 years experience at GE, working in various capacities in their New Business department. He worked for Autodesk and HP as a key builder to create relationships between customers and Autodesk and HP teams in order to stimulate new business and to develop on site help desk support. In his role as Commissions Manager, Gerry works with Intelisys Sales Partners and Suppliers on commission issues and processes monthly commission reports from our Suppliers through RPM.
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Patricia Adams |
Patricia (Pat) joined the Intelisys Commissions team in February 2011. Pat comes to us with over 30 years of customer service experience. Her experience ranges from IT networking, set up, installation of hardware and software, repair, issue resolution and general customer service. In her role as Commissions Accountant, Pat is responsible for processing order and commission reports.
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Carl Bentson |
Carl jointed the Intelisys Commissions team in November 2011. Carl comes to Intelisys with a Bachelor of Science in Economics as well as over five years in customer service which includes developing financial and statistical reporting. In his role as Commissions Accountant, Carl is responsible for processing order and commission reports.
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Bonnie Davis |
Bonnie joined the Intelisys Commissions team in November 2007 as Commission Accountant. She was formerly involved in the mortgage industry and brings over 20 years of finance experience which includes a working knowledge of complex reconciliations. Primary responsibilities include developing key relationships with Intelisys carriers, processing monthly reports, and performing supplier and partner audits.
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Lyndon Skeete |
Lyndon joined Intelisys August 2007 as Data Entry & Commissions Assistant. Lyndon has over 10 years of data administration experience. Prior to moving to California, he taught middle school Physical Science and high school Chemistry and Biology in Washington, DC. Lyndon holds two degrees in Zoology, a BS from Howard University and MS from University of Maryland.
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Jennifer McIntosh |
Jennifer joined our team in April 2007. She has a degree in Business Administration from Sonoma State University with a concentration in Accounting. She comes to us with over five years of experience in accounting. In her role Finance Manager, Jennifer is responsible for overseeing the day to day accounting activities.
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Rowena Galisanao |
Rowena joined the Intelisys team as an Accounting Clerk in April 2010. She earned her BS degree in Business Administration from Sonoma State University and comes with over four years of experience in the accounting field. In her role as an Accounting Clerk, Rowena is responsible for the day to day accounting activities and provides general accounting support and reporting.
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Amy Konakis |
Amy joined our team in January 2003. Amy comes to us with 12 years of Administrative experience with the six prior to Intelisys being in telecom. Her background includes customer support, technical support, project coordination and training, as well as sales support. In her role as Senior Human Resources Manager, Amy is responsible for the office, our network, and systems equipment maintenance. She also manages the human resources department and is responsible for facilities and systems at Intelisys.
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