Ask the Experts: How Do Protocols and Codecs Impact Call Quality?

Ask the Experts: How Do VoIP Protocols and Codecs Impact Call Quality?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses how design decisions around protocols and codecs can either positively or negatively impact customer call quality with Evolve IP’s Scott Kinka. Learn more about UCaaS from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/evolveip/ Andrew: Okay, jumping…

Ask the Experts: How Does LAN Impact VoIP Solutions?

Ask the Experts: How Does LAN Impact VoIP Solutions?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses why LAN readiness is one of the critical elements of delivering quality VoIP solutions with John Scarborough, former CMO and SVP for MegaPath. Learn more about UCaaS solutions from the MegaPath team here: https://cloudservicesuniversity.com/supplier-directory/megapath/ Andrew:…

Ask the Experts: How Has Messaging Evolved with UCaaS?

Ask the Experts: How Has Messaging Evolved with UCaaS?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the different types of messaging built into the UCaaS suite of features with Richard Winslow of Mitel (formerly ShoreTel). Learn more about unified communications from the Mitel team here: https://cloudservicesuniversity.com/supplier-directory/mitel/ Andrew: Time for another Ask the…

Ask the Experts: What are the Benefits of Open Source?

Ask the Experts: What are the Benefits of Open Source?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Star2Star Communications’ Senior VP of Sales Skip Lane discusses the advantages of an open source platform and the ways it helps Sales Partners maximize their opportunities. Find out more about unified communications from the Star2Star team here: https://cloudservicesuniversity.com/supplier-directory/star2star/ Hello. This is Skip…

Ask the Experts: How Does Hosted VoIP Work in a Global Deployment?

Ask the Experts: How Does Hosted VoIP Work in a Global Deployment?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the key factors to consider when deploying hosted VoIP globally with Masergy’s Kristy Thomas. Find out more about hosted VoIP from the Masergy team here: https://cloudservicesuniversity.com/supplier-directory/masergy/ Andrew: All right, guys. We’re diving into our next…

Skip Lane Star2Star Top Five UCaaS Features

Ask the Experts: Top 5 UCaaS Features to Drive Productivity

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, In this video, Star2Star Communications’ Senior VP of Sales Skip Lane discusses the top five UCaaS features driving efficiency, productivity and cost savings for your customers. Find out more about unified communications from Skip and the Star2Star team here: http://star2star.cloudservicesuniversity.com/ Skip: Hi, I’m Skip…

beyond hosted voice

How to Leverage Opportunities Beyond Hosted Voice

As hosted voice adoption grows, differentiating yourself in the market is becoming critical. How do you start meaningful conversations that generate an “aha” moment with your customers? The mobile workforce is growing, and more companies are looking for solutions that include BYOD. How do you turn tablets, smartphones and other devices into communication and collaboration…

business communications

Effective Channel Partner Programs Have Created a “Bubble-Up” Effect

–By Zane Long. Republished with permission by RingCentral. As organizations continue to migrate their IT infrastructures and applications to the cloud, I’ve noticed something interesting happening. Initially, the migration was driven by sales and marketing. Yes, some insightful IT and business managers saw the value proposition of the cloud early on – lower costs, the…

Ask the Experts: UCaaS vs. Basic Hosted Telephony

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle goes in-depth on the components that separate UCaaS from basic hosted telephony with CallTower’s Vice President of Product Management and Wholesale Operations Jason Turner. Find out more about enterprise-class unified communications from Jason and the CallTower…