Ask the Experts: How Can Talking ‘Contact Center’ Build Trust?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses why learning to speak contact center jargon is the key to building trust with CCaaS leaders with Evolve IP’s Rich Fox. Learn more about contact center solutions from the Serenova team here: https://cloudservicesuniversity.com/supplier-directory/evolveip Brandon: All right,…

Ask the Experts: How Has Messaging Evolved with UCaaS?

Ask the Experts: How Has Messaging Evolved with UCaaS?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the different types of messaging built into the UCaaS suite of features with Richard Winslow of Mitel (formerly ShoreTel). Learn more about unified communications from the Mitel team here: https://cloudservicesuniversity.com/supplier-directory/mitel/ Andrew: Time for another Ask the…

Ask the Experts: What are the Benefits of Open Source?

Ask the Experts: What are the Benefits of Open Source?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Star2Star Communications’ Senior VP of Sales Skip Lane discusses the advantages of an open source platform and the ways it helps Sales Partners maximize their opportunities. Find out more about unified communications from the Star2Star team here: https://cloudservicesuniversity.com/supplier-directory/star2star/ Hello. This is Skip…

Skip Lane Star2Star Top Five UCaaS Features

Ask the Experts: Top 5 UCaaS Features to Drive Productivity

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, In this video, Star2Star Communications’ Senior VP of Sales Skip Lane discusses the top five UCaaS features driving efficiency, productivity and cost savings for your customers. Find out more about unified communications from Skip and the Star2Star team here: http://star2star.cloudservicesuniversity.com/ Skip: Hi, I’m Skip…

ShoreTel Richard Winslow UCaaS and mobility

Ask the Experts: Improving Productivity with UCaaS & Mobility

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about how UCaaS and mobility are improving productivity with ShoreTel’s Senior Director of Product Management Richard Winslow. Find out more about UCaaS, cloud and VoIP solutions from Richard and the ShoreTel team here: http://shoretel.cloudservicesuniversity.com/ Andrew:…

skype for business deployment

Extending the Value of your Skype Deployment

–By Don Felman. Republished with permission by PGi. Increasingly, enterprises are investing in popular unified communications (UC) products like Microsoft Skype for Business. However, not every IT department has all the tools and tactics for a successful deployment or to extend UC and audio capabilities to external collaboration. In fact, according to a survey of IT executives…