Ask the Experts: How Do You Protect Against DDoS Attacks?

Ask the Experts: How Do You Protect Against DDoS Attacks?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses how to protect your customers against DDoS attacks with Evolve IP’s Scott Kinka. Learn more about cloud-based security solutions from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/evolveip/ Andrew: Okay, guys. Time for another Ask the Experts…

Ask the Experts: Benefits of Integrating CCaaS and UCaaS

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses the benefits of integrating CCaaS solutions with a customer’s existing UCaaS or PBX system with Talkdesk’s Jesse Dailey. Learn more about CCaaS solutions from the Talkdesk team here: https://cloudservicesuniversity.com/supplier-directory/talkdesk/ Brandon: All right guys. We’re doing something…

Ask the Experts: How Can Talking ‘Contact Center’ Build Trust?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses why learning to speak contact center jargon is the key to building trust with CCaaS leaders with Evolve IP’s Rich Fox. Learn more about contact center solutions from the Serenova team here: https://cloudservicesuniversity.com/supplier-directory/evolveip Brandon: All right,…

Ask the Experts Evolve IP Broadsoft Platform

Ask the Experts: What are the Benefits of Broadsoft?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the benefits of the Broadsoft platform with Evolve IP’s CTO Scott Kinka. Find out more about UCaaS from Scott and the Evolve IP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: Okay, on to our next Ask the Experts session. Invited…

Ask the Experts: UCaaS vs. Basic Hosted Telephony

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle goes in-depth on the components that separate UCaaS from basic hosted telephony with CallTower’s Vice President of Product Management and Wholesale Operations Jason Turner. Find out more about enterprise-class unified communications from Jason and the CallTower…

inbound contact center features

Ask the Experts: Inbound Contact Center Features

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discuss inbound and outbound contact center features with Evolve IP’s CTO Scott Kinka. Find out more about cloud contact center solutions from Scott and the Evolve IP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: Diving right back in, guys,…

Hybrid UCaaS

Ask the Experts: Is Hybrid or UCaaS a Better Fit?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the shift from premise-based PBX to hybrid and UCaaS solutions with ShoreTel’s Senior Director of Product Management Richard Winslow. Find out more about UCaaS, cloud and VoIP solutions from Richard and the ShoreTel team here:…

Data Center Design

Ask the Experts: Key Elements of Data Center Design

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about softswitch and the key elements to data center design with Evolve IP’s CTO Scott Kinka. Find out more about how customers can benefit from cloud-based data centers from Scott and the Evolve IP team…

contact center trends

Ask the Experts: What Are the Top 3 Contact Center Trends?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about contact center trends and omnichannel solutions with 8×8’s Vice President of Strategic Channel Development Chris Peters. Find out more about non-traditional contact center sales opportunities from Chris and the 8×8 team here: http://8×8.cloudservicesuniversity.com/ Andrew:…

Ask The Experts: BCDR – Fact or Fiction?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle breaks down the hype around BCDR with EvolveIP’s CTO Scott Kinka. Find out more about how to solve your customers’ business continuity issues from Scott and the EvolveIP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: All right, time again…