Ask the Experts: How Can Talking ‘Contact Center’ Build Trust?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses why learning to speak contact center jargon is the key to building trust with CCaaS leaders with Evolve IP’s Rich Fox. Learn more about contact center solutions from the Serenova team here: https://cloudservicesuniversity.com/supplier-directory/evolveip Brandon: All right,…

strategic work

How to Help IT Leaders Pivot to Strategic Work

Companies are recognizing the need to evolve into technology companies, no matter their shape, size or industry. As the demand for IT teams to focus on strategic work and initiatives increases, off-loading daily functions is becoming critical. The new battleground is around support–as support for technology becomes a critical requirement for customers, some of the…

Intelisys Launches Advanced Cloud Methodology Expert Certification Track

New Industry Leading Cloud Sales Training from Intelisys Cloud Services University Petaluma, CA (August 16, 2016) – Intelisys Communications, Inc., the nation’s leading Technology Services Distributor and creator of the only cloud university built exclusively for channel sales professionals, has released a brand new certification track from Intelisys Cloud Services University (iCSU), available at CloudServicesUniversity.com.…