cloud contact center

Ask the Experts: How Do I Protect my Cloud Contact Center in a Disaster?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses cloud contact center BCDR solutions and leveraging “people as a service” with Global Director of Sales Engineering John Charles of Serenova (formerly LiveOps Cloud). Find out more about adopting cloud-based hybrid blended backups and agents “as…