Ask the Experts: How Do Protocols and Codecs Impact Call Quality?

Ask the Experts: How Do VoIP Protocols and Codecs Impact Call Quality?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses how design decisions around protocols and codecs can either positively or negatively impact customer call quality with Evolve IP’s Scott Kinka. Learn more about UCaaS from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/evolveip/ Andrew: Okay, jumping…

Ask the Experts: Leveraging DRaaS in a BCDR Strategy

Ask the Experts: Leveraging DRaaS in a BCDR Strategy

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses leveraging DRaaS to help customers create a disaster recovery strategy with Evolve IP’s Scott Kinka. Learn more about DRaaS from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/evolveip/ Andrew: We’ve been chatting about BCDR—business continuity and disaster…

inbound contact center features

Ask the Experts: Inbound Contact Center Features

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discuss inbound and outbound contact center features with Evolve IP’s CTO Scott Kinka. Find out more about cloud contact center solutions from Scott and the Evolve IP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: Diving right back in, guys,…

Data Center Design

Ask the Experts: Key Elements of Data Center Design

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about softswitch and the key elements to data center design with Evolve IP’s CTO Scott Kinka. Find out more about how customers can benefit from cloud-based data centers from Scott and the Evolve IP team…

data backup

Ask the Experts: Data Backup vs. DRaaS – What’s the Difference?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about how data backup solutions have evolved from tapes to DRaaS with Evolve IP’s CTO Scott Kinka. Every customer is a prospect for Disaster Recovery as a Service–find out why from Scott and the Evolve…

Ask The Experts: BCDR – Fact or Fiction?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle breaks down the hype around BCDR with EvolveIP’s CTO Scott Kinka. Find out more about how to solve your customers’ business continuity issues from Scott and the EvolveIP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: All right, time again…

Ask the Experts: BCDR Solutions in the Cloud

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks BCDR solutions with EvolveIP’s CTO Scott Kinka. Find out more about how to solve your customers’ BCDR concerns from Scott and the EvolveIP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: All right. Time for another Ask the Experts…