Ask the Experts: Integrating with Third-Party Apps

Ask the Experts: Integrating UCaaS with Third-Party Apps

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the importance of integrating UCaaS with third-party apps, and how it improves the end user customer journey, with Evolve IP’s Scott Kinka. Learn more about cloud automation from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/EvolveIP/ Andrew:…

contact center trends

Ask the Experts: What Are the Top 3 Contact Center Trends?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about contact center trends and omnichannel solutions with 8×8’s Vice President of Strategic Channel Development Chris Peters. Find out more about non-traditional contact center sales opportunities from Chris and the 8×8 team here: http://8×8.cloudservicesuniversity.com/ Andrew:…

Hybrid VoIP Solutions

Ask the Experts: Hybrid VoIP Solutions

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about the role of business analytics in hybrid VoIP solutions with ShoreTel’s Partner Business Manager Ross Anderson. Find out more about utilizing VoIP business analytics as strategic business asset from Ross and the ShoreTel team…