CCaaS: Contact Centers of the Future

CCaaS: Contact Centers of the Future

Companies are moving faster than ever, and demanding flexible, reliable, and scalable solutions like CCaaS to manage interactions with end-user customers. Contact center was a $22 billion global industry in 2016, now projected to be $407 billion industry by 2025. Cloud-based contact centers typically had between 8-10% penetration, but in the last five to seven…

Super9 Austin

Get Here: Words of Advice from Super9 Austin Graduates

At Channel Connect last year, we announced our plan to bring Super9, our exclusive cloud sales training program, to over 200 Intelisys Sales Partners in 2017. The inaugural event was first offered to a hand-selected group of nine Intelisys Sales Partners. The first Super9 graduates dubbed their successes after the training the “Super9 Effect.” Five months…