Ask the Experts: Key Benefits of ACD and CRM Integration

Ask the Experts: Key Benefits of ACD and CRM Integration

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses how ACD and CRM integration can enhance cloud contact center solutions and provide incredible flexibility with Serenova’s John Charles. Learn more about contact center solutions from the Serenova team here: https://cloudservicesuniversity.com/supplier-directory/serenova/ Brandon: All right, here we go, guys.…

Skip Lane Star2Star Top Five UCaaS Features

Ask the Experts: Top 5 UCaaS Features to Drive Productivity

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, In this video, Star2Star Communications’ Senior VP of Sales Skip Lane discusses the top five UCaaS features driving efficiency, productivity and cost savings for your customers. Find out more about unified communications from Skip and the Star2Star team here: http://star2star.cloudservicesuniversity.com/ Skip: Hi, I’m Skip…