Ask the Experts: How Has IVR Advanced Beyond Auto-Attendant?

Ask the Experts: How Has IVR Advanced Beyond Auto-Attendant?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses how to effectively utilize advanced IVR features to streamline calls for both agents and customers with Evolve IP’s Rich Fox. Learn more about contact center solutions from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/evolveip/ Brandon: Welcome back,…

Ask the Experts: The Future of Intelligent Networking is Now

Ask the Experts: The Future of Intelligent Networking is Now

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the ways that SDN and intelligent networking help companies operate in a global dynamic marketplace and quickly bring services to market with Verizon’s Vickie Lonker. Find out more about intelligent networking from Vickie and the Verizon…

Ask the Experts Cloud Migration Windstream David Morgan

Ask the Experts: Two Keys to a Seamless Cloud Migration

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, David Morgan, VP of Sales Engineering at Windstream, discusses the two keys to ensuring a seamless cloud migration with Intelisys’ SVP Cloud Transformation Andrew Pryfogle. Visit Cloud Services University to learn more about creating a cloud migration strategy for your customers: http://cloudservicesuniversity.com/…

Channel Partners 2016 Why IaaS

Why IaaS? The Benefits of Moving Infrastructure to the Cloud

Technology is evolving quickly, making it difficult for IT leaders to keep up with emerging technology, security threats and new levels of virtualization. At the Channel Partners 2016 Conference, Andrew Pryfogle, our SVP of Cloud Transformation hosted a panel discussion concerning the present and future of Infrastructure-as-a-Service (IaaS) with representatives from CenturyLink, Liquid Web, Matrix,…

business communications

Effective Channel Partner Programs Have Created a “Bubble-Up” Effect

–By Zane Long. Republished with permission by RingCentral. As organizations continue to migrate their IT infrastructures and applications to the cloud, I’ve noticed something interesting happening. Initially, the migration was driven by sales and marketing. Yes, some insightful IT and business managers saw the value proposition of the cloud early on – lower costs, the…