Ask the Experts: Integrating with Third-Party Apps

Ask the Experts: Integrating UCaaS with Third-Party Apps

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the importance of integrating UCaaS with third-party apps, and how it improves the end user customer journey, with Evolve IP’s Scott Kinka. Learn more about cloud automation from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/EvolveIP/ Andrew:…

Ask the Experts: What Are the Benefits of an Open Source Platform?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the benefits of building a UCaaS platform using open source components with CallTower’s William Rubio. Visit Cloud Services University to learn more about UCaaS solutions: https://cloudservicesuniversity.com/ Andrew: We’ve been talking about the different platforms that…

inbound contact center features

Ask the Experts: Inbound Contact Center Features

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discuss inbound and outbound contact center features with Evolve IP’s CTO Scott Kinka. Find out more about cloud contact center solutions from Scott and the Evolve IP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: Diving right back in, guys,…