Vasili Triant, CEO of LiveOps, recently sat down with Andrew Pryfogle to discuss their exciting new partnership with Intelisys and what unique offerings LiveOps brings to the table. Packed with great information as well as sales tips, this video interview should definitely go on your “must watch” list.
Here are some highlights from their chat:
Business Process Outsourcing (BPO)
LiveOps outsources most of their call center services to 20,000 independent contractors–a BPO which is now available for Channel Partners to leverage.
Selling the Contact Center
Sales Partners are mainly going to be targeting the VPs of customer experience, sales, and/or contact centers. Who are the perfect end users? Businesses with more than 100 employees, customer support services, and a global expanse where an on-premise solution just won’t work.
Customer Lifetime Value
Everything Triant and LiveOps aims to do is bring that positive customer experience to customers. Every. Single. Time.
Why the Channel?
Triant’s goal is to move LiveOps to a 100% Channel sales operation. He knows that the Channel will help LiveOps grow their reach while helping Partners grow their business.
This is the new wave of technology to come out of LiveOps, and what is its end goal? An effortless customer experience for businesses.
Make sure to watch the video for more information on how you can make LiveOps a part of your service offering and add massive value to your current customer base.
For more information on Vasili Triant and what LiveOps is bringing to their new partnership with Intelisys, watch the video above or click here.