Looking to the future Goal for AT&T to become an all-IP, wireless and cloud infrastructure company, effective November 1, 2013, TDM orders will no longer be compensated.
Within the framework of AT&T Chairman Randall Stephenson’s vision of AT&T becoming an all-IP, wireless and cloud infrastructure company by 2020, the Alliance Channel is placing a higher priority on Strategic Services with emphasis on Project Velocity IP and Mobile First.
With this focus on the future, the decision has been made to reduce the Alliance Channel’s emphasis on low volume, less strategic products.
Effective November 1, 2013, Time Division Multiplexing (TDM) voice services are removed from the Commissionable Services Matrix. All orders for TDM voice services must be submitted and Accepted by AT&T, and have an Application Date on or before October 31, 2013, to be eligible for sales compensation. This also applies to any eligible Re-contracted Service Orders for TDM voice services. This includes Local Voice, Long Distance Voice services, and any voice services that are sold in an “All for Less” bundle.
The Alliance Channel will continue to sell and compensate IP-based voice products.
Simplify, simplify, simplify.
With emphasis on streamlining the Solution Provider selling experience, this action will reduce the number of lower volume products and services sold through the Alliance Channel. It allows the Alliance Channel to focus exclusively on growth areas, and drive investment into Data, IP and Strategic Services.
Call to Action:
Attached is a listing of the TDM voice services that will no longer be commission eligible as of November 1, 2013. All orders for TDM voice services must be submitted and Accepted by AT&T, and have an Application Date on or before October 31, 2013, to be eligible for sales compensation. This also applies to any eligible re-contracted Service Orders for TDM voice services.
Complex products that require a contract will be quoted and ordered through October 18th.
Non-Complex products will be quoted and ordered through October 25th.
Effective November 1st, AT&T will no longer be paying commissions on these services. POTS Lines may be ordered by calling the AT&T Business Office. PRI orders can not be placed through the business office, and will be directed to the AT&T direct Sales Team; therefore, we encourage you to remain closely engaged with those customers for those orders.
AT&T is continuing to support and pay on IP Flex (Voice over IP) products. This cancellation of commissions only refers to TDM voice and usage products, such as traditional PRIs, 1MBs, DIDs, and long distance usage on both SBC and AT&T platforms. DSL and UVERSE, as well as BVOIP services, remain commissioned.
If you have additional questions, please contact Debbie Kennedy.