Ask the Experts: Why Network Security is Much More Than Firewall

Ask the Experts: Why Network Security is Much More Than Firewall

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the reasons why managing network and data security has moved far beyond firewall, and how to leverage security as a cloud conversation starter, with Matrix’s Neely Loring. Learn more about from the Matrix team here:…

Ask the Experts: Benefits of Integrating CCaaS and UCaaS

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses the benefits of integrating CCaaS solutions with a customer’s existing UCaaS or PBX system with Talkdesk’s Jesse Dailey. Learn more about CCaaS solutions from the Talkdesk team here: https://cloudservicesuniversity.com/supplier-directory/talkdesk/ Brandon: All right guys. We’re doing something…

Ask the Experts: How Does Omnichannel Improve Customer Outcomes?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses how next-gen portals with omnichannel functionality improve cost and customer outcomes with NICE InContact’s Aaron Goodwin. Learn more about contact center solutions from the NICE InContact team here: https://cloudservicesuniversity.com/supplier-directory/incontact/ Brandon: Hey guys. In this segment of…

Ask the Experts: How Does Cloud Security Leverage Big Data?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses how companies are leveraging big data to make accurate and predictive calculations around security threats with Masergy’s Andy Singleton. Learn more about cloud-based security solutions from the Masergy team here: https://cloudservicesuniversity.com/supplier-directory/masergy/ Andrew: Well, welcome back…

Ask the Experts: How Do Protocols and Codecs Impact Call Quality?

Ask the Experts: How Do VoIP Protocols and Codecs Impact Call Quality?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses how design decisions around protocols and codecs can either positively or negatively impact customer call quality with Evolve IP’s Scott Kinka. Learn more about UCaaS from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/evolveip/ Andrew: Okay, jumping…

Ask the Experts: Are DIY Security Strategies Worth the Risk?

Ask the Experts: Are DIY Security Strategies Worth the Risk?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses how modern security risks and the enormous pressure to grow revenue can complicate the management of DIY security strategies with CenturyLink’s Jared Ruckle. Learn more about cloud security solutions from the CenturyLink team here: https://cloudservicesuniversity.com/supplier-directory/centurylink/…

Ask the Experts: How Does LAN Impact VoIP Solutions?

Ask the Experts: How Does LAN Impact VoIP Solutions?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses why LAN readiness is one of the critical elements of delivering quality VoIP solutions with John Scarborough, former CMO and SVP for MegaPath. Learn more about UCaaS solutions from the MegaPath team here: https://cloudservicesuniversity.com/supplier-directory/megapath/ Andrew:…

Ask the Experts: How Do Hypervisors Impact Cloud Strategy?

Ask the Experts: How Do Hypervisors Impact Cloud Strategy?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP of Cloud Transformation Andrew Pryfogle discusses discusses how the hypervisors your customers are using today may impact the cloud strategy they deploy with RapidScale’s William Hiatt. Learn more about cloud computing solutions from the RapidScale team here: https://cloudservicesuniversity.com/supplier-directory/rapidscale Andrew: Diving…

Ask the Experts: How Can Talking ‘Contact Center’ Build Trust?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses why learning to speak contact center jargon is the key to building trust with CCaaS leaders with Evolve IP’s Rich Fox. Learn more about contact center solutions from the Serenova team here: https://cloudservicesuniversity.com/supplier-directory/evolveip Brandon: All right,…